Products

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Shipping & Returns

Everything you need to know about our shipping and return policies

Shipping Information

Shipping Methods

We offer standard shipping islandwide (Singapore).

Processing Time

Orders are processed within 1-2 business days. You'll receive a tracking number once your order ships.

Delivery Times

3-7 business days.

Shipping Costs

There will be a fee of $5 SGD for orders below $50 SGD.

Free shipping on orders above $50 SGD!

Returns & Exchanges

Return Policy

We accept returns within 14 days from shipment date.
Items must be in original condition: unworn, with original tags and packaging.

NOTE: Items that are NOT eligible for return:

Sale and promotional items
Purchases made with discount codes

How to Return

Go to our contact page.
Under "Subject" key in (your order number - exchange/return).
In the "Message" key in the reason of exchange/return.
We will reach out to you 5 - 14 business days and provide you with the instructions accordingly.

Refunds

Refunds are processed within 5 - 14 business days after we receive your returned item.

Exchanges

We are happy to exchange items for a different size or colour, subject to availability.
Customers are responsible for return shipping via registered mail with tracking.
Reshipping fees apply to all at $5 SGD.

NOTE: Swolemates is not responsible for lost or untracked return parcels. Always use registered mail with tracking for any return.

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Swolemates 1.0 (Amber Yellow)

Swolemates 1.0 (Amber Yellow)

Swolemates 1.0 (Kumquat Orange)

Swolemates 1.0 (Kumquat Orange)

Swolemates 1.0 (Mint Green)

Swolemates 1.0 (Mint Green)

Swolemates 1.0 (Peach Pink)

Swolemates 1.0 (Peach Pink)

Swolemates 1.0 (Steel Blue)

Swolemates 1.0 (Steel Blue)

Shipping & Returns

Shipping Methods

Processing Time

Delivery Times

Shipping Costs

Return Policy

How to Return

Refunds

Exchanges

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Follow Our Journey, Be Part Of the Family

Shipping & Returns

Shipping Methods

Processing Time

Delivery Times

Shipping Costs

Return Policy

How to Return

Refunds

Exchanges